Got a quick file setup question? Our goal is to get you feeling confident your project will print just as you imagine.
Uh oh, you ran out of your business cards? Reorder any standard online order from 'My Account' under order history anytime
In a pinch? We've all been there. We're happy to chat about production times or expediting your order if needed.
Talk to a PersonWe’re here to help whatever you need, including file setup help, order questions and print-related pop quizes.
Monday-Friday, 9am-6pm est
Local: (216) 622-6360
Fax: (866) 900-0901
Quick LinksJust have a quick question? You might find the answer faster on our site.
Need to send proofs, previous samples or pickup your order? Let's get you here!
Most product pages include links for template downloads with trim and bleed areas clearly marked. Accepted file formats: PDF / TIFF / EPS / PSD / AI / PNG
Paper and Sticker Product SetupIf you need design edits, layouts or logos, our File Creation team is happy to help out.
For direct reorders of recent projects you can place a reorder directly from your account dashboard using the "Reorder" button next to your order. For older orders, please email or call your account representatives. You can reference past order numbers in the account history tab of your account.
Unhappy with your recent order or something looks off? Give us a call or email your representative, we'll make it right!
All turnaround times are measured in business days, starting with the day of your order as day zero. Sometimes, delays are inevitable, if you absolutely need your prints by a specific day, even if it's within our standard window, you should request a rush. We'd hate to miss your deadline!
Rush orders are available on a first-come, first served basis. However, every product has different rush guidelines. Extra fees are avoided whenever possible; but, some charges from our suppliers are unavoidable. We'll approve any rush fees with you before proceeding.