Screen Printing & Embroidery File Prep and FAQ
Get help preparing your files for quality results and faster turnaround
Files Must be 300dpi at actual size
This means that if you want your graphic to be 12 inches wide, you will need a file that is at least 3600 pixels wide to start with. If you are creating your graphics in Adobe Illustrator or other vector-based software, then you just need to set your document size to the size you want your graphic to be.
A 300dpi flattened TIFF in RGB is the best way to send your apparel graphic. Even if you have it in a layout or vector-based program, outputting a hi-resolution TIFF will be the best way to ensure a speedy turnaround and avoid extra file prep charges. If you are sending a vector-based EPS or PDF, make sure you convert your type to outlines to avoid missing fonts.
Frequently Asked Questions
- Can I select different colors within an order?
- You can mix size & color within an order. Your piece price will be reflective of the selection of whites or colors.
- Can I mix multiple apparel products in an order = 24, 48 or 144 and still receive the quantity pricing based on total quantity?
- To receive quantity pricing you must order the same product for all of the determined quantity. Any other products added on to this order, (i.e. Babydolls, Raglans, etc.) with the same exact graphic will be priced based on the quantity selected for the original order. (Example: 144 T-shirts + 24 Babydolls = 144 quantity pricing on both T-shirts and Babydolls. 24 T-Shirts + 12 Babydolls = 24 quantity pricing on T-Shirts & Babydolls.)
- If I order 72 apparel items, can I split them into two different graphics and still receive 72 quantity pricing?
- No, because it is not 72 quantity. It is two orders of 36 quantity and that is how it would be priced. Orders are based on graphic setup, (SCREENS) not total quantity. This situation results in twice the setup, twice as many screens, and twice the run time.
- Can I change ink colors within an individual order?
- Yes, you can change ink colors within an individual order. Ink changes are limited to 1 color images with a minimum of 24 pieces. If your image is 2 or more colors, a separate order must be placed for each "color way".












